Terms and Conditions for LabelBooking.nl

Version: 30 October 2025

1. Definitions

Service Provider: The legal entity facilitating the mediation services between Client and Guest. This refers to the ScoutBooking Foundation, located in Zevenaar, The Netherlands. Chamber of Commerce number: 98725173.
Client: The natural or legal person making use of the services provided by the Service Provider. The term Client exclusively refers to Scouting Label Campsites.
Guest: The customers of the Scouting Label Campsites who make reservations and update reservation information via LabelBooking with the Client.
Users: Collectively refers to both the Client and the Guest.
Service(s): The software-as-a-service (SaaS) offered by the Service Provider, called LabelBooking or LabelBooking.nl, through which reservations are managed and updated.

2. Applicability

These terms and conditions apply to all offers, agreements, and service deliveries provided by the Service Provider.

3. Access to the Service

Service Provider provides Users access to the software via a web application.
Access requires a user account. Users must keep their login credentials confidential and personal.
System functionalities are regulated via user roles. Multi-Factor Authentication (MFA) is mandatory for certain specific user roles.
The Service Provider reserves the right to deny or block access to the system in case of misuse or breach of the terms.

4. Use of the Service

The Client receives a non-exclusive, non-transferable right to use the Service.
The Service is intended solely for managing and organizing the rental of scouting buildings, camping fields, and other related rentable and saleable items and/or (scouting) activities.
The Client and Guest may not use the Service for illegal activities or activities that may cause harm to the Service Provider or third parties.
The Client and Guest enter into a direct agreement with each other for reservations and additional services. The Client is required to communicate their specific terms and ensure compliance by the Guest. The Service Provider acts solely as an intermediary and is not a party to this agreement.

5. Payment and Subscription

The costs for the use of the Service by the Client are arranged in a contract.
Payment must be made within the payment term of 14 days.
Use of the Service by the Guest is free of charge.
The cost of the Service may be indexed annually based on inflation or other relevant factors.
Payments must be made within the period stated on the invoice. In case of non-payment, access may be suspended.

6. Availability and Maintenance

The Service Provider strives to keep the Service continuously available but cannot guarantee uninterrupted access due to possible technical issues or scheduled maintenance.
Maintenance activities will be carried out, where possible, between 9:00 and 16:00. These will be announced in advance when possible.

7. Liability

The liability of the Service Provider is limited to direct damages and to a maximum of the amount paid by the Client in the twelve months prior to the incident.
The Service Provider is not liable for indirect damages, such as consequential damages, lost profits, loss of data, or damages resulting from unavailability of the Service.

8. Intellectual Property Rights

All intellectual property rights related to the Service remain with the Developer.
The Client is granted only those usage rights and authorizations that are explicitly provided in these terms or otherwise expressly granted.

9. Privacy and Data Protection

The Service Provider will process the personal data of the Client and Guest in accordance with applicable privacy legislation.
The Client remains the owner of all data processed through the Service.

10. Termination

The Service Provider and Client may terminate the (service) agreement in writing with one month's notice.
Upon termination of the agreement, the Service Provider will disable access to the Service and, where applicable, delete all Client data, unless otherwise required by law or regulation.

11. Governing Law and Disputes

These terms and conditions are governed by Dutch law.
Disputes will first be addressed through mutual consultation. If this fails, they will be submitted to the competent court in the district where the Service Provider is established.

12. Changes to the Terms

The Service Provider reserves the right to amend these terms and conditions.
Changes will be communicated via the Service or by email and will take effect upon announcement on the website or via email.

13. Contact Information

For questions regarding these terms and conditions, you can contact us via the contact form. Under "Organisation", please select the name "LabelBooking.nl".